Frequently Asked Questions

Registration

How do I create an account?

You can register for a DentiShop account here.

Currently, registration is only available for licensed doctors in the U.S., dental labs, and DSOs.

If you are located outside the U.S. and would like to purchase our products, please email denti[email protected] for assistance.

Shipping & Delivery

Where do you ship?

We currently ship within the US. For orders outside of the US please contact [email protected]

You can track your order by visiting your Account Page and checking the Order History section.

Returns & Exchanges

What is your return policy?

Returns must be made within 14 days of purchase. Items must be unused and in their original packaging.

Exchanges are only available for defective products.

To initiate a return or exchange, please email [email protected] with your name and order number.

General Inquires

How can I contact customer support?

You can reach us at 323-677-4363 or email denti[email protected] for assistance.

We are available Monday – Friday, 9 AM to 6 PM PST.

We’d love to discuss bulk pricing and package deals! Please email denti[email protected] for more details.

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